Privacy Policy

Skin Culture is committed to protecting your privacy and handling your personal information in a safe and responsible way. This policy explains how we collect, use, store, and disclose your information when you interact with our website or services.

1. What information we collect

We may collect personal information that you provide directly to us, including:

• Your name
• Phone number
• Email address
• Any details you include in enquiry or booking forms
• Information shared during consultations or treatment discussions

We may also collect limited technical data when you visit our website, such as:

• IP address
• Browser type and device information
• Pages visited and time spent on the site

2. How we collect your information

We collect information when you:

• Submit a contact or booking form
• Call, email, or message us
• Book or attend an appointment
• Interact with our website

We may also use cookies or similar technologies to improve your browsing experience.

3. How we use your information

Your information is used to:

• Respond to enquiries
• Schedule and manage appointments
• Provide and personalise treatments
• Send appointment confirmations or follow-ups
• Improve our services and website experience

We do not sell or rent your personal information.

4. Disclosure of your information

We may share your information with trusted third parties where necessary, including:

• Booking or CRM systems
• Payment providers
• Website hosting or analytics providers

These providers are only given the information required to perform their services and are expected to handle it securely.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. While we take care to protect your data, no method of transmission over the internet is completely secure.

6. Access and correction

You may request access to the personal information we hold about you and ask for corrections if needed. To do so, please contact us using the details below.

7. Cookies and website tracking

Our website may use cookies to:

• Improve site performance
• Understand how visitors use the website
• Support marketing and analytics tools

You can adjust your browser settings to refuse cookies if you prefer.

8. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Address: 2A Conon Rd, Applecross WA 6153
• Website: https://skinculture.com.au/
• Email: jana@skinculture.com.au
• Phone: 0419 982 689